Booking
We want to make the booking process as easy as possible. If we didn't answer your question below, please contact us.
We give you two easy options for booking a trip:
Give us a call at 1-888-461-7238
Go to Our Online Booking Form
Deposits, Payment Methods & Confirmation:A 50% deposit or credit card is required to secure a resrvation. For
groups of 8 or more payment is due in full 7 days prior to your trip.
After making your reservation, confirmation will be sent out with any
additional information you may request. Last minute inquiries are
welcome, please give us a call and we will do our best to accommodate
you! We accept cash, checks, Visa, MasterCard and Discover. Prices are
subject to change without notice.
Cancellations for river trips:
You may cancel your trip 30 days prior to the trip date for a full
refund. Cancellations made 29 to 3 days prior to your scheduled trip
will result in a $25.00 reservation fee, and a $100.00 per
person fee for extended excursions. The balance will promptly be
creditied back to your credit card. Or, if you would like to reschedule
your trip for later in the season, we will work with you to do this and
apply the deposit amount to your new trip. We do not offer any refunds
after your trip has been rescheduled. Sorry, but no refunds for
cancellations made 48 hours or less from the trip date. If you schedule
a trip for a group of 20 or more, you may finalize the number of people
in your group a week before your trip without penalty. As always, we
want to make sure you are happy, and will always work with you to
achieve this.
Non-Performance: We reserve the right to cancel
any excursions due to Unsafe water conditions, poor weather, and other
circumstances beyond our control. If a trip is cancelled, you may
choose to reschedule or we will promptly refund your deposit/payment in
full.
Cancellation for schools:
You may cancel your enrollment 14 days prior to the date for a full
refund with a $50.00 filling and holding fee. Cancellations made
13 to 6 days prior to your scheduled trip will result in a none refund
of deposit, any balance will be returned promptly. Sorry, but no
refunds for cancellations made within five days of the start of the
course.
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